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Terms of Service

Effective date: 17 March 2026

These Terms of Service ("Terms") govern your use of the Calendance platform ("Platform") operated by the studio whose website you are accessing ("Studio", "we", "us", or "our"). By creating an account or using the Platform, you agree to these Terms.

Calendance is a software platform used by independent dance studios. Each studio operates independently and is solely responsible for the classes, services, and policies offered through their use of the Platform.

1. Accounts

To book classes and manage credits, you need an account. We use passwordless authentication — you sign in via a secure link or code sent to your email address.

You are responsible for:

  • Providing accurate contact information (name, email, and optionally phone number)
  • Keeping your email account secure, as it is your sole means of authentication
  • All activity that occurs under your account

We may deactivate accounts that are inactive, fraudulent, or in violation of these Terms.

2. Bookings and cancellations

When you book a class session, you are reserving a spot that could otherwise go to another member. Cancellation policies are set by your Studio and may include:

  • A cancellation deadline before the session start time
  • Credit refund or forfeiture depending on when you cancel
  • Limits on the number of active bookings

The Studio reserves the right to cancel, reschedule, or modify sessions at any time. If a session is cancelled by the Studio, any credits used will be refunded.

3. Credits and packages

Class credits are purchased through credit packages. Credits:

  • Are non-transferable between members
  • May have an expiry date, after which unused credits are forfeited
  • Are studio-specific and cannot be used at other studios
  • Have no cash value and are non-refundable unless required by Australian Consumer Law

The Studio may adjust your credit balance at its discretion (for example, as a courtesy or to correct errors).

4. Payments

Payments for credit packages are processed securely by Stripe. We do not store your credit card details. All payment transactions are subject to Stripe's terms of service.

Refund requests are handled by the Studio in accordance with Australian Consumer Law.

5. Waivers

You may be required to sign a liability waiver before booking classes. By signing a waiver, you acknowledge the physical nature of dance classes and accept certain risks. Waiver signatures are recorded with a timestamp, your IP address, and browser information.

6. Acceptable use

You agree not to:

  • Use the Platform for any unlawful purpose
  • Create multiple accounts for the same Studio
  • Attempt to gain unauthorised access to other accounts or Platform systems
  • Interfere with the operation of the Platform
  • Harass, abuse, or behave inappropriately towards Studio staff, instructors, or other members

7. Intellectual property

The Calendance platform, including its design, code, and branding, is the property of Calendance. Content provided by the Studio (class descriptions, photos, etc.) is the property of the respective Studio.

8. Limitation of liability

To the maximum extent permitted by law:

  • The Platform is provided "as is" without warranties of any kind
  • We are not liable for any injuries sustained during classes
  • We are not liable for indirect, incidental, or consequential damages arising from your use of the Platform
  • Our total liability is limited to the amount you have paid to us in the 12 months preceding the claim

Nothing in these Terms excludes or limits liability that cannot be excluded under Australian Consumer Law.

9. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated via email or a notice on the Platform. Your continued use of the Platform after changes constitutes acceptance of the updated Terms.

10. Governing law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Contact

If you have questions about these Terms, please contact your Studio directly using the contact details provided on their website.